At Swords & Spoons, we are committed to providing quality products and excellent customer service. Please review our return and refund policy before making your purchase.
All sales of Trading Card Game products are final.
This includes, but is not limited to:
Due to the collectible nature of these products, we do not accept returns, exchanges, or refunds on TCG items except where required by applicable law.
Most non-TCG merchandise may be returned within 30 days of the original purchase.
To be eligible for a return:
Returns that do not meet these requirements may be refused.
Approved refunds will be issued to the original method of payment whenever possible.
Shipping charges, handling fees, and other non-product charges are non-refundable unless required by law.
If you receive a defective non-TCG item, please contact us as soon as possible. We may offer an exchange, replacement, store credit, or manufacturer warranty assistance, depending on the product and manufacturer policies.
Refund requests for event registrations must be received at least 48 hours before the scheduled event start time.
No refunds will be issued for cancellations made within 48 hours of the event, for failure to attend, or for late arrival.
Event registrations are non-transferable unless approved by Swords & Spoons in advance.
If Swords & Spoons cancels an event, affected participants will receive a full refund or the option to transfer their registration to another event.
If you have questions about this policy or whether an item qualifies for a return, please contact us before returning merchandise.
Email: jgalloway@swordsandspoons.com
Swords & Spoons reserves the right to update or modify this policy at any time without prior notice, subject to applicable law.
'Near Mint condition cards show minimal or no wear from play or handling and will have an unmarked surface, crisp corners, and otherwise pristine edges outside of minimal handling. Near Mint condition cards appear 'fresh out of the pack,' with edges and surfaces virtually free from all flaws. '
'
'Lightly Played condition cards can have slight border or corner wear, or possibly minor scratches. No major defects are present, and there are less than 4 total flaws on the card. Lightly Played condition foils may have slight fading or indications of wear on the card face. '
'
'Moderately Played condition cards have moderate wear, or flaws apparent to the naked eye. Moderately Played condition cards can show moderate border wear, mild corner wear, water damage, scratches , creases or fading, light dirt buildup, or any combination of these defects. '
'
'Heavily Played condition cards exhibit signs of heavy wear. Heavily Played condition cards may include cards that have significant creasing, folding, severe water damage, heavy whitening, heavy border wear, and /or tearing. '
'
'Damaged condition cards show obvious tears, bends, or creases that could make the card illegal for tournament play, even when sleeved. Damaged condition cards have massive border wear, possible writing or major inking (ex. white-bordered cards with black-markered front borders), massive corner wear, prevalent scratching, folds, creases or tears. '
'